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IT Technician

  • Location

    Ely

  • Job Function:

    Information Technology

  • Sector:

    Information Technology

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Matthew Marshall

  • Contact email:

    matthew.marshall@ea-first.com

  • Job ref:

    BBBH1166_1665753457

  • Published:

    about 2 months ago

  • Expiry date:

    2023-01-12

  • Consultant:

    Matthew Marshall

Work for a leading local employer providing proactive IT support. take ownership of problems and support the full life cycle of IT hardware.

Leading local employer with a track record of developing their people.

In this role you will be:

  • Providing 1st-line IT support to end-users (Business applications, Windows OS, Active Directory, M365, Citrix, PC hardware and peripherals)
  • Responding to and logging IT Help-desk requests (telephone, email or in person) in order to resolve, investigate or escalate as appropriate
  • Administration of domain accounts and systems access; from initial setup to deletion/archiving, based on agreed procedures
  • IT purchasing - dealing with suppliers, processing purchase requisitions and purchase orders
  • Working with Engineers and the IT Manager to help monitor and maintain our IT infrastructure
  • Helping to create/maintain accurate asset records and technical documentation
  • Occasional IT support for other worldwide entities where required

You will have:

  • Good working knowledge of IT hardware including PCs, laptops, printers and mobile devices
  • Good working knowledge of latest desktop operating systems
  • Good understanding of relevant cloud technologies - Office 365, MS Teams, MDM/InTune
  • Understanding of a manufacturing environment is desirable
  • Educated to at least GCSE level or relevant professional qualifications/experience
  • Willingness to pursue formal certifications appropriate to the role
  • Great communication skills

Competitive salary and benefits.

EA First Ltd are acting as an Employment Agency for this permanent vacancy.