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Logistics Account Manager

  • Location

    Birmingham

  • Job Function:

    Logistics

  • Sector:

    Distribution & Logistics

  • Job type:

    Permanent

  • Salary:

    Up to £50000 per annum + Car, Bonus, Pension

  • Contact:

    Anil Pattni

  • Contact email:

    anil.pattni@ea-first.com

  • Job ref:

    BBBH1109_1663338868

  • Published:

    16 days ago

  • Expiry date:

    2022-09-28

Global 3PL Provider looking for an Account Manager to help drive growth and profitability.

Global 3PL Provider

  • Strategic account planning
  • Proactively work with the customer to deliver mutual value.
  • Act as a key link in communication between Key Accounts and the wider business
  • Work with Contract Managers to identify and develop opportunities to increase business and maximise theprofit of each key account.
  • Lead the sales process for any new business opportunities received from allocated accounts across multiple lines of business
  • Support the sales process by leading or supporting bids in the same or similar sectors
  • Manage rate review and contract negotiation process alongside Contract Manager.
  • Support the production of meaningful and accurate KPIs
  • Introduce a process to ensure invoicing is set up in a timely and accurate manner.
  • Accompany the Contract Manager on monthly reviews as appropriate with the customer
  • Work with the Contract Manager to develop ideas for enhancing customer satisfaction
  • Support the sales process by leading or supporting bids in the same or similar sectors
  • Manage rate review and contract negotiation process alongside Contract Manager.
  • Support the production of meaningful and accurate KPIs
  • Introduce a process to ensure invoicing is set up in a timely and accurate manner.
  • Conduct periodic audits to confirm compliance.
  • Accompany the Contract Manager on monthly reviews as appropriate with the customer
  • Work with the Contract Manager to develop ideas for enhancing customer satisfaction

  • Ideally possess experience in Account or Contract Management including the use of pricing templates, cost databases, and other supporting tools
  • Possess some understanding or exposure to working within technology, automotive, logistics and/or manufacturing environments
  • Commercial and analytical mindset with an ability to interpret data and derive solid conclusions from analysis.
  • Effective interpersonal skills, with proficient oral and written communications across all levels
  • Highly customer focused with ability to build effective relationships with key stakeholders
  • Ability to empathize and understand client viewpoint and requirements
  • Possess strong IT skills, particularly MS Excel, & PowerPoint.

£50,000 + Car, Bonus, Benefits

EA First Ltd are acting as an Employment Agency for this permanent vacancy.