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Service Desk Analyst

  • Location


  • Job Function:

    Information Technology

  • Sector:


  • Job type:


  • Salary:

    ยฃ25000 - ยฃ27000.00 per annum

  • Contact:

    Damian Bicknell

  • Contact email:

  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:

    17 January 2024

  • Consultant:

    Damian Bicknell

๐ŸŒŸ Exciting Opportunity Alert! ๐ŸŒŸ

Role: Service Desk Analyst Location: Waterbeach, Cambs.

Are you the IT whizz we're looking for? We need a Service Desk Analyst to be the go-to person for all things tech. From resolving queries to managing equipment, you'll be the IT hero on the scene! ๐Ÿ’ฅ

Key Responsibilities:

  • Handle customer enquiries and requests ๐Ÿ“ž
  • Provide support for various desktop technologies ๐Ÿ’ป
  • Keep incident records in tip-top shape using our Help desk system ๐Ÿ“‹
  • Keep our IT equipment in check and make sure everyone's equipped and ready to roll! ๐Ÿ› ๏ธ


  • Experience in Windows desktop support ๐Ÿ–ฅ๏ธ
  • Familiarity with Microsoft tech ๐ŸŽฎ
  • Active Directory/Exchange/AV management know-how ๐Ÿ›ก๏ธ

Bonus points for:

  • MSCE Desktop Infrastructure certification ๐ŸŽ“
  • ITIL service desk knowledge ๐Ÿ“š

If you're a tech-savvy, customer-focused team player, we want you! Apply now! ๐Ÿš€๐Ÿ’ป๐ŸŒ #TechJob #ServiceDesk

EA First Ltd are acting as an Employment Agency for this permanent vacancy.