🌟 Exciting Opportunity Alert! 🌟
Role: Service Desk Analyst Location: Waterbeach, Cambs.
Are you the IT whizz we're looking for? We need a Service Desk Analyst to be the go-to person for all things tech. From resolving queries to managing equipment, you'll be the IT hero on the scene! 💥
Key Responsibilities:
- Handle customer enquiries and requests 📞
- Provide support for various desktop technologies 💻
- Keep incident records in tip-top shape using our Help desk system 📋
- Keep our IT equipment in check and make sure everyone's equipped and ready to roll! 🛠️
Requirements:
- Experience in Windows desktop support 🖥️
- Familiarity with Microsoft tech 🎮
- Active Directory/Exchange/AV management know-how 🛡️
Bonus points for:
- MSCE Desktop Infrastructure certification 🎓
- ITIL service desk knowledge 📚
If you're a tech-savvy, customer-focused team player, we want you! Apply now! 🚀💻🌐 #TechJob #ServiceDesk
EA First Ltd are acting as an Employment Agency for this permanent vacancy.
