๐ Exciting Opportunity Alert! ๐
Role: Service Desk Analyst Location: Waterbeach, Cambs.
Are you the IT whizz we're looking for? We need a Service Desk Analyst to be the go-to person for all things tech. From resolving queries to managing equipment, you'll be the IT hero on the scene! ๐ฅ
Key Responsibilities:
- Handle customer enquiries and requests ๐
- Provide support for various desktop technologies ๐ป
- Keep incident records in tip-top shape using our Help desk system ๐
- Keep our IT equipment in check and make sure everyone's equipped and ready to roll! ๐ ๏ธ
Requirements:
- Experience in Windows desktop support ๐ฅ๏ธ
- Familiarity with Microsoft tech ๐ฎ
- Active Directory/Exchange/AV management know-how ๐ก๏ธ
Bonus points for:
- MSCE Desktop Infrastructure certification ๐
- ITIL service desk knowledge ๐
If you're a tech-savvy, customer-focused team player, we want you! Apply now! ๐๐ป๐ #TechJob #ServiceDesk
EA First Ltd are acting as an Employment Agency for this permanent vacancy.
